You can, if you are not satisfied with the delivered item from our web shop, after prior notification via contact return the product whitin two weeks.

For this, the following rules apply:

• Please report your return in advance via contact, quoting your order number. Note: returns that have not previously been reported are not taken into consideration.

• Please put the return carefully in its original packing and clearly state your order number (items which are not packaged carefully or arrive damaged, unfortunately cannot be credited)

• Please send your postage prepaid and within two weeks return.

• The return is at your own expense and risk, therefore please keep the track & Trace code of the returned package.

• Please note that you can not return customized & made to order products, this applies to the plaids, blankets, bathmats, beanbags, cushions, textile collection, cowrugs and sheeprug carpets.